CSV, XML, PDF Export

There is no limit of entries anymore concerning the export as XML,CSV or PDF (Previously there was a limit of 20000 entries). But keep in mind, that the creation of large reports will take a considerable amount of time and load. Depending on your hardware the download of very large reports may take several minutes and currently no feedback is given by the service when a „Download report“ request is made. (This will be added in future versions).

The field description applies to the CSV columns!

• time: the node contains a formatted time string of the local time
• object: the PBX object name (also called cn)
• conference id: the conference id of the call
• call: int (internal) or ext (external) call
• Original Called,: In case of Call flow; The original called device
• Diverting,: In case of Call flow; The diverting device
• Transferring,: In case of Call flow; The transferring device
• node: the node of the PBX object
• pbx: the pbx of the PBX object
• phys: physical location name of the pbx
• cause: the decimal disconnect reason of the call (see Reference:ISDN_Cause_Codes)
• remote:
  • outgoing calls → dialed endpoint
  • incoming calls → first ep2 above entry event or entry event if this is the first one
  • incoming calls with incoming transfer after entry event → transfer target
• status:
  • outgoing calls → best found status in call flow
  • incoming calls → status of entry event
• type: the type of the entry event or, if not set, the type of the next event, if given
  • empty: direct call
  • ct: call transfer
  • cf: call forward
  • cct: call transfer with consultation
  • pu: call pickup
• direction: o (outgoing) if the first event is the entry event and the caller is ep1
• direction: i (incoming) if not o
• alert-duration: alert time
• Billing Duration: the duration, a user must be billed for
  • outgoing call → duration from the first event until the last event in the flow
  • incoming call → duration from the first transfer/forward event until the last event in the flow
• call-duration/Call Duration (Total): duration of the whole call, e.g. with the duration of a subsequent transfer
• conn-duration/Call Duration (User): just the time, the user was connected. Duration from the entry event until the event, where the local endpoint isn't connected any more
• Further Registration: If more than one devices is registered to the same object, each device creates a CDR. This field identifies the additional CDRs for the same call
• Object Info: combination of object names and number
• Date: extracted date only from the time_string
• Time_2: extracted time only from the time_string

Note that a CSV export doesn't contain the whole call flow!

Legend of used symbols: